Frequently Asked Questions
How long does the booking process take? Cancellation Policy? How do I list my property with Maroc Stays? And more.
Booking a property is simple! Browse our curated listings, select your desired dates, and follow the easy steps to complete your booking. You’ll receive instant confirmation and secure payment options.
Our cancellation policies vary depending on the property. You can find the specific policy for each property in the listing details before booking. If you have any questions, our support team is here to help.
Yes, all our properties are vetted for safety and security. We work closely with homeowners to ensure the highest standards of cleanliness and safety for our guests.
Special requests can often be accommodated. Please let us know in advance, and we will do our best to arrange it.
Our customer service team is available 24/7 to assist with any issues or questions that may arise during your stay. We’re here to ensure you have a smooth and enjoyable experience.
Yes, Maroc Stays offers a variety of local experiences and tours that can be added to your booking. Explore Marrakech with guided tours, cooking classes, and more, curated by local experts.
After your stay, you’ll receive an email prompting you to leave a review. Your feedback helps us maintain high-quality standards and improve future experiences for all our guests.
Listing your property is easy! Contact us to get started, and our team will guide you through the process, from creating your listing to setting up your calendar and pricing.
We offer comprehensive property management services, including marketing, booking management, guest communication, professional cleaning, and regular maintenance. We handle everything, so you don’t have to.
We use advanced pricing strategies and market analysis to optimize your rental rates, ensuring you get the best possible returns while maintaining high occupancy levels.
As Property Managers, we send payout monthly!
We have a strict vetting process for guests and offer insurance options to cover potential damages. In case of any issues, we work quickly to resolve them and ensure your property is restored.
Absolutely! You have full control over your property calendar. Simply block out the dates you wish to use your property, and it will not be available for bookings during that time.
Our support team is available 24/7 for property owners. You can reach us via phone, email, or through your owner dashboard, where you can also manage your listings and view performance reports.
French 
English